Shipping Policy

Every order placed on stainspire.us ships free within the contiguous United States. There is no minimum order value and no handling fee added at checkout.

Processing time

Orders are picked and packed at our Flower Mound, Texas warehouse within one to two business days. Orders placed after 2:00pm Central Time on Friday are processed the following Monday.

Delivery time

• Standard ground delivery: 4 to 8 business days after dispatch.
• Tracking is emailed as soon as the carrier scans your parcel.
• We ship to street addresses, PO boxes and APO/FPO addresses within the United States.

Shipping cost

Free. All US orders are shipped at no cost to the customer, including returns-related exchanges approved by our team.

Damaged or missing parcels

If a box arrives damaged, photograph the packaging and the contents and email support@stainspire.us within 48 hours. If tracking shows delivered but nothing arrived, contact us within 7 days and we will open a carrier investigation.

International orders

We currently ship within the United States only. Orders with an international delivery address will be cancelled and refunded in full.